The end of an era: Goodbye WordPad

Can you believe it? After 30 years of faithful service, Microsoft is finally pulling the plug on WordPad. The app that debuted with Windows 95, and lets you open a .doc file if you don’t have Word installed, is being shown the door.

But why now and what does it mean for your business?

Microsoft recently announced plans to stop updating WordPad and eventually remove it from Windows altogether. It was a quiet reveal, and it's unclear when this will happen, but it's in the works.

Let's be honest though… how many times have you accidentally opened a document in WordPad when you were aiming for Notepad?

Notepad is what you use for plain text. WordPad is more like a word processor. Everyone gets them confused.

Could this common mix-up be the reason behind WordPad's impending demise? Or perhaps Microsoft is trying to nudge more people towards paying for Microsoft Word, a key part of its Microsoft 365 suite.

In an excerpt from Microsoft's recently updated Windows deprecated features list, they recommend using Microsoft Word for rich text documents and Windows Notepad for plain text documents. So, in other words, "WordPad who?"

But let's not get too sentimental here. As a lifelong Windows user, I can confess that I've mostly opened WordPad only by mistake. And if it does vanish, I won't be losing sleep. There are plenty of other word processors out there, and I'm quite fond of Word.

However, if you're a diehard WordPad fan, don't despair just yet. Microsoft is asking for feedback via the Windows Feedback Hub app. So, if there's an outpouring of support, who knows? Maybe Microsoft will reconsider and allow WordPad to stick around, even if it's just as an optional, rarely-updated app from the Microsoft Store.

If we can help you discover the best apps for your business, get in touch.


Beware these “too good to be true” Facebook ads

We’ve all been there. You're scrolling through your Facebook feed, and an ad pops up promising to help you grow your business with some AI-powered software…

Sounds tempting, doesn't it? Without giving it much thought, you click to see what it’s about.

Bad news: This is a big red flag.

Cyber criminals have been found creating Facebook ads that promise to supercharge your productivity and revenue. But when you click, there's a catch.

The software they ask you to install is actually malware (malicious software).

And when it’s on your computer it can give the criminals access to your Facebook data, including your ad budget.

You might think, "Who'd fall for such an obvious trick?"

But let's be real. When you're a small business owner juggling a million things at once, it's easy to take the bait. And these hackers are smart. They know how to make their phoney offers look legit, and how to hide the malware on your computer so it’s hard to spot.

How do you stay safe? First, be skeptical of offers that seem too good to be true, because they often are. You can verify ads by Googling the advertiser before clicking on them.

And above all, take steps to secure your Facebook account. Use two factor authentication, where you use a second device to prove it’s really you logging in.

Remember, these cyber criminals might be sneaky, but they're not infallible. For instance, the researchers who uncovered this scheme found several Vietnamese keywords in the malicious script.

This is another stark reminder of the importance of good cyber security. Yes, running a business is a juggling act, and adding another ball to the mix might feel overwhelming.

But think of it this way: Would you rather spend a little time now securing your account or a lot of time later dealing with the fall out of a breach?

As the saying goes, "Prevention is better than cure." So, stay safe, stay alert, and protect what you've worked so hard to build. If you need some help doing that, get in touch.

 

 


What You Should Know if Your Business Is Targeted by Ransomware

It may not be news to you that ransomware is on the rise, but the numbers may leave you shocked. In 2020 alone, there were close to 300 million ransomware attacks worldwide.1 The cost of ransom payments demanded by hackers are also increasing in tandem with the increase in attacks. According to a recent projection, the global annual cost of ransomware attacks will touch $20 billion by the end of 2021.2

Offerings like ransomware-as-a-service have made it easier for criminals with little technical knowledge to become threat actors. These attackers are less predictable and seem to lack a code of ethics. For example, groups in the past had lists of organizations they wouldn’t attack, such as cancer treatment facilities. That’s often not the case anymore.

A ransomware attack can affect any organization, regardless of size or industry. However, SMBs are the most vulnerable since cybercriminals count on these businesses to lack the resources to battle cybercrime or the IT teams to frequently evaluate cybersecurity measures. Even though SMBs continue to be disproportionately affected by these nefarious attacks, reporting and notifications rarely make the news unless a huge corporation experiences a breach.

With ransomware expected to hit businesses every 11 seconds2, always remember that it isn’t a question of IF but rather WHEN your business will come under attack. Keep in mind that with the right security solutions and measures in place, your business won’t have to experience a devastating breach.  But first, there are a few things you should know if you experience a ransomware attack.

Before Reacting to a Ransomware Attack, Remember:

1. The FBI advises against paying a ransom because spending money does not guarantee the hackers will share the keys to decrypt your data. While the FBI is an American organization, they raise a good point for businesses all across the globe.

It doesn’t make any sense to place your trust in cybercriminals who have already demonstrated that they aren’t afraid to break the law and take advantage of you for financial gain. However, many businesses find themselves in this situation because they don’t have sufficient security, backup or compliance measures, and are desperate to get their data back.

Keep in mind that another reason the FBI advises against giving in to ransomware demands is that you are encouraging criminals to conduct further attacks. If nobody ever paid ransom, it’s likely there wouldn’t be as many ransomware attacks. Criminals would have to find new ways to make money and would disregard ransomware as a viable venture.

2. In case you fall victim to a ransomware attack and have no option other than paying, “ransomware negotiators” are available for hire.

In ransomware negotiations, the most crucial moment occurs long before the victim and hackers discuss the ransom. This is because by the time both sides start to discuss, hackers have already gained considerable control over the organization’s network by encrypting access to sensitive business data and other digital assets. The more data they encrypt, the greater the negotiating power they have.

So, even before you begin negotiations, you need to know how much data has been compromised and what negotiating methods have been employed in the past by the criminals. Professional ransomware negotiators can help at this stage. Although a ransomware negotiation rarely results in a ransom demand being totally withdrawn, it can significantly bring down the asking price.

3. Victims of ransomware should expect the following:

  • The data will not be erased in a trustworthy manner. It will be sold, improperly handled or stored for future extortion attempts.
  • Multiple parties would have handled the exfiltrated data, making it insecure. Even if the hacker deletes a large portion of the data once the ransom is paid, other parties who had access to it may have made duplicates to make payment demands later.
  • Before a victim can respond to an extortion attempt, the data may get leaked either intentionally or inadvertently.
  • Even if the threat actor explicitly promises to release the encrypted data after payment, they may not keep their word.

Make Your Move Before It’s Too Late

You’re probably wondering what steps you can take right now to combat the menace of ransomware targeting vulnerable systems. Our best recommendation is layered security.

Since no security technology or measure is flawless or guaranteed, layered security assumes that attackers will infiltrate different layers of an organization's defenses or have already done so. The goal of this approach is to provide multiple security measures so that if an attack gets past one security tool, there are others in place to help identify and stop the attack before your data is stolen.

If the idea of protecting your business is overwhelming, don’t worry. You don’t have to do it alone. Collaborate with an experienced partner like us to do the heavy lifting for you. Our cybersecurity expertise and knowledge will help you pave the way to a more secure future. To get started, contact us for a consultation.

Sources:
  1. Statista
  2. Cybersecurity Ventures

Tempted to test new features before everyone else? DON’T BE!

Ever been tempted to download the beta version of your favorite app, ready to test out all the cool new features before everyone else?

STOP!!

The FBI has some news that might just make you think twice.

Cyber criminals have come up with a brand new trick to lure us into their lair. They’re hiding malicious code in fake beta versions of popular apps, turning unsuspecting people’s mobiles into their personal piggy banks.

Now, don't get us wrong, we love innovation as much as the next team of tech enthusiasts. But whilst beta versions have a certain allure, they haven't gone through the rigorous security checks that apps in the official app stores must pass.

Criminals send fake emails pretending to be the developers of popular apps, offering early access to new beta versions.

But of course they’re fake too. Once installed, they can do all sorts of bad things, including accessing data from your finance apps and even taking over your mobile

If your staff download them onto company devices, could your business be compromised?

There’s a moral to our story. And it's a simple one: Patience is a virtue.

Hold off on downloading beta versions of apps. Wait until they're stable and officially released in app stores. Good things come to those who wait, and that includes secure apps.

If you have downloaded beta versions in the past, keep an eye out for red flags like faster battery drain, poor performance, persistent pop-up ads, and apps asking for unnecessary permissions.

In this digital age, we must be as smart and savvy as the technology we use. So, before you hit download, take a moment to think: is this app worth the risk?

Train your staff to think the same way. And if you do give them business mobiles, consider a Mobile Device Management solution to control what they can do with them.

We can help keep all your devices better protected. Get in touch.


5 Reasons to change IT Support Companies and is beneficial to your Company

Certainly, here are five common reasons why companies might choose to change their IT support companies:

1. Poor Service Quality: If the current IT support company consistently delivers poor service, slow response times, or inadequate issue resolution, it can disrupt the company's operations and hinder productivity. Switching to a company that provides better service can lead to smoother IT operations and improved user satisfaction.

2. Cost Inefficiency: If the current IT support company's pricing structure is no longer cost-effective for the company's budget, or if the company believes they are not getting value for the money they're spending, switching to a more competitively priced provider or one with a more transparent pricing model can lead to cost savings.

3. Technological Obsolescence: Technology is constantly evolving, and if the current IT support company is not keeping up with the latest advancements, it can result in outdated systems, security vulnerabilities, and missed opportunities for innovation. Switching to a provider with a stronger focus on emerging technologies can help the company stay competitive.

4. Security Concerns: If the current IT support company has experienced security breaches or lacks the expertise to effectively address cybersecurity threats, the company's sensitive data and operations could be at risk. Switching to a provider with a robust cybersecurity approach can enhance data protection and reduce the likelihood of security incidents.

5. Lack of Industry Expertise: Certain industries have specific IT requirements, regulations, and compliance standards. If the current IT support company lacks experience or understanding of the company's industry, it can lead to non-compliance, inefficiencies, and missed opportunities. Switching to a provider with industry-specific knowledge can ensure that IT strategies align with the company's industry needs.
Before deciding to switch IT support companies, it's important for a company to thoroughly evaluate its current and future IT needs, and plan for a smooth transition to minimize disruption. Download “The 2023 IT Services Buyer’s Guide” to set expectations and help eliminate frustrations with your new IT support provider.


Embracing Change: Why Switching IT Support Companies is Good for Your Business

I was talking with a potential customer, and she made a comment as to why switch IT support companies because she knows what she has with her current support company despite her frustrations with the lack of direction of provide a technology roadmap for budgeting and expectation setting, response time taking longer, taking a Band-Aid approach to fixing the same problem over and over again, working around the support companies timeframe instead of her employees taking priority, and not knowing if her data is protected. That conversation prompted me to write this article on why making a switch would be beneficial to her company.

In today's fast-paced digital landscape, businesses rely heavily on efficient IT systems to remain competitive where do more with less is resonating with some companies. A reliable and proactive IT support partner is crucial for ensuring seamless operations, data security, and effective troubleshooting. However, over time, businesses may outgrow their existing IT support companies or find themselves facing recurring issues and limitations. Making the decision to change IT support companies can be daunting, but it can bring numerous benefits to your business. Here are six (6) reasons why switching IT support companies can be a game-changer for your organization.

1. Fresh Perspective and Innovative Solutions
One of the most significant advantages of changing IT support companies is gaining access to a fresh perspective and innovative solutions while keeping budgets under control. New providers bring a different set of skills, experiences, and knowledge to the table. They can evaluate your existing IT infrastructure with a critical eye and identify areas for improvement. An innovative IT support company will introduce modern technologies and best practices, enhancing your business's efficiency and productivity which are a direct result to company growth.

2. Customized Solutions for Your Business Needs
Every business is unique, and its IT requirements are equally distinctive. Switching IT support companies allows you to find a provider that tailors solutions specifically to your business needs. Rather than receiving generic support, you can work with a company that understands your industry and the challenges you face. This customization ensures that your IT systems align with your business goals and contribute to your long-term success.

3. Increased Security and Data Protection
Data breaches and cyberattacks have become a prevalent threat in the digital age where we are connected 24/7/365 on many digital platforms. As businesses accumulate sensitive customer information and proprietary data, the need for robust cybersecurity measures grows exponentially. By switching to a reputable IT support company, you gain access to enhanced security protocols and expertise in handling cyber threats. They can implement encryption, firewalls, and regular security audits to safeguard your data from potential breaches.

4. Cost-Effectiveness and Scalability
Over time, businesses may experience growth or fluctuations in their IT requirements. A reliable IT support partner can adapt to these changes and offer scalable solutions. By switching IT support companies, you can find a provider that offers cost-effective packages tailored to your budget and requirements. This flexibility ensures that you pay only for the services you need, allowing you to allocate resources efficiently.

5. Improved Response Times and Downtime Reduction
Minimizing downtime is critical for businesses to maintain productivity and prevent revenue loss. A switch in IT support companies can lead to improved response times and quicker issue resolution. A proactive IT support partner will monitor your systems round-the-clock 24/7/365, identifying and addressing potential problems before they escalate. This approach significantly reduces downtime and enhances your business's overall operational efficiency.

6. Focus on Core Business Activities
Managing IT issues internally or dealing with inadequate IT support can be time-consuming and distract your team from focusing on core business activities. Switching to a competent IT support company offloads the burden of IT management from your team, allowing them to concentrate on strategic initiatives and improving customer service, and drives company growth.

I value your feedback, changing IT support companies can be a transformative step for your business. I have embraced change over my years of entrepreneurship because change opens doors to fresh perspectives, innovative solutions, and creates awareness around securing your most valuable asset which is your data. By customizing services to your business's unique needs, you ensure that your IT infrastructure aligns with your growth objectives.

A reliable IT support partner will not only reduce downtime but also offer cost-effective and scalable solutions. This allows you to allocate resources efficiently and focus on driving your business forward. Therefore, it is essential to carefully evaluate your current IT support arrangement and explore opportunities for improvement by embracing change and partnering with an IT support company that truly aligns with your business goals.


Scary stat: 87% of businesses hit by this in the last year

You may think that cyber attacks only happen to large corporations. But unfortunately, that’s not the case.

According to a recent report, almost two-thirds of small and medium-sized businesses (SMBs) suffered at least one cyber attack over the past year. That’s a staggering number, and it should serve as a wake-up call for businesses everywhere.

But it gets worse.

More and more businesses are also experiencing repeat attacks, with 87% reporting at least two successful attacks over the past year. And on average, a company suffers almost five successful cyber incidents.

Terrifying.

The question is, why are these attacks happening, and what can you do to prevent them?

The most common types of cyber attack that businesses face are malware and ransomware.

Malware is malicious software. It invades your system and can cause all sorts of problems, from slowing down your operations to stealing your data.

Ransomware is even more dangerous as it encrypts your data, making it impossible for you to access it unless you pay a ransom fee. This can be devastating for any business and can lead to significant losses and downtime.

What factors are contributing to more successful attacks?

One reason is the rise in BYOD (Bring Your Own Device). This means employees using their personal devices to access company information, which can be risky.

Another factor is the explosion of productivity apps, which can create security vulnerabilities if not properly secured.

Finally, the number of devices we’re using now means there are more entry points for cyber criminals to exploit.

The good news is that there are steps you can take to protect your business. Here are five solid security steps you can take.

  1. Use strong passwords: Passwords are your first line of defense, so make sure they’re strong and unique. Better yet, use a password manager that can create and remember randomly generated passwords
  2. Keep software up to date: Software updates often contain security fixes, so make sure you’re always running the latest version. This applies to both your operating system and all applications you use
  3. Train your staff: Educate your employees on how to identify phishing emails and other scams. You can also run regular security awareness training sessions to keep everyone up to date
  4. Backup your data: Doing this means if you do suffer a cyber attack, you can restore your systems quickly and with less disruption
  5. Use antivirus software: This can help protect your systems from malware and other threats. Make sure you’re running a reputable and up-to-date solution

Remember, prevention is always better than cure. Take action today to help you stay protected.

And if that seems like a lot of extra work, let us help. Get in touch today.


This is the latest trend in phishing attacks

Have you heard the saying, “A picture is worth a thousand words”? It seems cyber criminals have too, and they’re using it to their advantage.

In a new twist on phishing campaigns, cyber criminals are luring victims to click on images rather than downloading malicious files or clicking suspicious links.

Let’s dive into the warning signs, so you can keep your business safe from these sneaky attacks.

First things first, what’s the big deal about clicking on an image? It might be promoting a killer deal or one time offer.

But when you click on the image, you don’t go to the real website. Instead it’s a fake site designed to steal your personal information.

Imagine being lured in by a cute cat photo only to find out that Mr. Whiskers was actually a wolf in sheep’s clothing! Not so cute anymore, right?

So, how can you tell if an image is part of a phishing campaign? Here are some warning signs to look out for:

  • Unexpected emails: Did you receive an email from someone you don’t know or weren’t expecting? Be cautious! It’s like accepting candy from a stranger – you never know what you’re getting yourself into.
  • Too good to be true: If an email promises you a free vacation or a million dollars just for clicking on an image, remember the golden rule: if it sounds too good to be true, it probably is.
  • Spelling and grammar mistakes: We all make typos, but if an email is riddled with errors, it could be a sign that something is going on.
  • Mismatched logos or branding: If an email claims to be from a reputable company but the logo or branding doesn’t match up, assume it’s a scam.

Now that you know what to look for, let’s talk about how to protect your business from these image-based phishing attacks:

  • Educate your employees: Knowledge is power! Make sure your team is aware of the latest phishing tactics and knows how to spot the warning signs.
  • Keep software up-to-date: Just like you wouldn’t drive a car with bald tires, don’t let your software become outdated. Regular updates help patch security vulnerabilities that cyber criminals might exploit.
  • Use strong passwords: It might be tempting to use “password123” for all your accounts, but resist the urge! A strong, unique password for each account can help prevent unauthorized access. Using a password manager is even better.
  • Enable multi-factor authentication (MFA): MFA adds an extra layer of security by requiring people to verify their identity through another method, such as a text message or fingerprint scan.
  • Backup your data: In case disaster strikes, make sure you have a backup of all your files. That way, you won’t be left high and dry if your data is compromised.

Whilst cyber criminals are getting smarter and smarter with their tactics, there’s no need to panic. By being aware of the warning signs and taking proactive steps to protect your business, you can stay one step ahead of these digital tricksters.

Remember, not all that glitters is gold – or in this case, not every cute cat picture is just a cute cat picture. Stay vigilant, and don’t let the scammers win!


Privacy alert: Change this setting in Edge, now

UPDATE: This controversial image enhancement feature now seems to have been removed by Microsoft, following privacy concerns.

Don’t be mistaken, we love Microsoft Edge (and think you will too), but lately, something has come to our attention that we wanted to share.

It’s always a good idea to be aware of what your browser is doing behind the scenes. And there’s an Edge setting that you might be interested to learn about. It’s one that sends the images you view online to Microsoft.

While this might not seem like a big deal on the surface – it’s done to enhance the images – some business owners might be concerned about the privacy implications. After all, you never know who might be looking at your browsing history.

The good news is that it’s easy to disable this setting if you’re concerned about it. Here’s how:

  1. Open Microsoft Edge and click on the three dots (“More actions”) in the upper-right corner of the screen
  2. Select “Settings” from the drop-down menu
  3. Scroll down and click on “Privacy, search, and services”
  4. Under the “Services” section, turn off the toggle switch next to “Improve your web experience by allowing Microsoft to use information about websites you browse to improve search suggestions, or to show you more relevant advertizing”
  5. That’s it! With just a few clicks, you’ve disabled the feature that sends images to Microsoft.

Of course, there are other settings in Edge that you might want to explore as well. Like the ones that control your data collection preferences, or the ones that limit pop-ups and redirects.

Why should you take a few minutes to check out your browser settings? Well, for one thing, it can help protect your privacy and security online. By being aware of what your browser is doing, you can make informed decisions about what data to share (and what to keep private).

Plus, exploring your browser settings can be a fun and educational experience in its own right. You might discover new features or hidden gems you never knew existed.

And don’t worry, you don’t have to be a tech expert to understand these settings. In fact, Microsoft has done a great job of making them simple and straightforward, with clear explanations and helpful tips along the way.

If you ever get stuck, our team is happy to help. Get in touch.


Browse with confidence: Microsoft Edge’s security boost

Browsing the web can be risky. It only takes one click on one bad link to put your business’s data at risk.

With cyber criminals constantly targeting businesses using automated tools, it’s important to stay one step ahead with your online security.

That’s why we’re excited that Microsoft is working on a major security update for its Edge browser, which will bring enhanced security to everyone using it.

It’s adding new security features and beefing up existing ones.

Maybe you’ve already seen features such as Password Monitor. This alerts you if any of your saved passwords have been compromised in a data breach, prompting you to change them immediately.

There’s also SmartScreen technology, which will help safeguard you from phishing scams and malware.

This checks websites against a list of known malicious sites, as well as analyzing URLs for any suspicious patterns or characteristics. If it detects something that’s not right, you’ll be warned before you proceed to the site.

Why should you care about all these security updates?

It comes down to this: Using a less secure browser could leave you vulnerable to all sorts of online threats. Cyber criminals are constantly coming up with new ways to exploit weaknesses in software, so it’s important to stay up-to-date with the latest security measures.

Plus, let’s face it – no one wants to deal with the aftermath of a cyber attack. Whether it’s dealing with financial losses, identity theft, or just the hassle of cleaning up the mess, the consequences of a breach can be far-reaching.

By using a secure browser like Edge, you can reduce your risk of falling victim to such attacks.

Of course, we know that not everyone is an expert on  cyber security. That’s why Microsoft is making it easy to stay safe without needing a degree in computer science.

The new security features are built-in and easy to use so you don’t have to worry about configuring anything yourself. You can browse the web with peace of mind.

If you’re not already using Edge, give it a go. And if you need help getting your 365 suite optimized for your business, get in touch.


What to Look for in an Outsourced IT Partner

In today’s digital age, most businesses rely heavily on technology to streamline their operations and stay ahead of the competition. However, managing an entire IT infrastructure in-house can be overwhelming and costly.

That’s where outsourcing IT services comes into play. By partnering with a reliable and efficient outsourced IT provider, you can offload the complexities of managing your technology infrastructure and focus on your core objectives.

However, with a myriad of IT service providers in the market, how can you ensure that you choose the right one for your business? In this blog, we’ll take you through a few important things you should consider when browsing for an outsourced IT partner. By clearly understanding what to look for, you can make an informed decision and find a partner that aligns with your organization’s goals and requirements.

Factors to consider

Here are a few key factors to keep in mind before you commit to an IT partner:

Cultural alignment

Choosing an IT service provider that aligns closely with your organization’s culture is crucial for a successful partnership. Cultural alignment means the IT service provider shares values, work ethics and communication styles with your business.

With a strong cultural fit, the collaboration becomes seamless and both parties can work together more effectively. This alignment enhances communication, trust and mutual understanding, leading to smoother project implementation and better results.

By selecting an IT service provider that understands and respects your organizational culture, you can foster a productive working relationship and achieve your IT objectives more efficiently.

Vested interest and industry knowledge

A reliable IT service provider should demonstrate a vested interest in your organization’s success. This means they are genuinely invested in building a long-term partnership and are committed to understanding your business goals and challenges.

The IT service provider should also possess industry knowledge and experience relevant to your specific sector. This understanding allows them to provide tailor-made IT solutions that address your unique needs.

By partnering with an IT service provider with a genuine interest in your success and industry expertise, you can benefit from their insights, strategic guidance and proactive support. Their knowledge of industry best practices can help you navigate technological advancements and make informed decisions that drive your business forward.

References and value demonstration

When evaluating potential IT service providers, it is essential to seek references and ask for evidence of the value they have provided to their clients. Speaking with their current or past clients allows you to gain valuable insights into their performance, reliability and customer satisfaction.

Requesting real metrics and use cases enables you to assess the IT service provider’s track record and evaluate how their services have benefited other businesses. This information gives you confidence in their capabilities and helps you gauge their suitability for your organization.

By choosing an IT service provider with positive references and a demonstrated ability to deliver value, you can minimize risks and make an informed decision that aligns with your business goals.

Round-the-clock service

Technology disruptions can occur anytime, and prompt resolution of IT issues is crucial to minimize downtime and maintain business continuity.

An IT service provider offering round-the-clock service ensures that technical support and assistance are available whenever needed. This 24/7 support can be crucial if you operate across different time zones or have critical operations outside regular business hours.

By partnering with an IT service provider that provides continuous support, you can have peace of mind knowing that any IT issues will be addressed promptly, reducing the impact on your operations and enabling your business to run smoothly without interruption.

Act before it’s too late

Ready to find the perfect IT service provider for your business? Don’t wait any longer — reach out to us today and schedule a no-obligation consultation. Our team of experts is eager to understand your unique needs and discuss how our services can help your organization thrive.

To take control of your technology infrastructure and ensure it aligns with your business goals, download our complimentary checklist “Top Warning Signs Your Technology Is Holding Your Business Back.” This resource will provide you with valuable insights on the primary tech red flags to keep an eye on. Empower yourself with the knowledge needed to make an informed decision.


Don’t Let These Outsourced IT Myths Limit Your Success

In today’s fast-paced and digitally driven world, the demands placed on the IT infrastructure of businesses like yours are ever-increasing. To meet these challenges head-on, embracing outsourced IT services and entrusting your technological needs to an expert third-party provider is the best option. By partnering with these specialists, you can tap into a wealth of knowledge, experience and cutting-edge technologies that might otherwise be challenging to obtain in-house.

Outsourced IT acts as a beacon of relief, enabling you to offload the burdensome responsibilities of managing IT. With dedicated professionals and advanced tools at their disposal, outsourced IT providers can implement robust security measures, ensure seamless data backups and monitor systems 24/7, all while adhering to industry best practices and compliance standards.

However, amid the promise and potential of outsourced IT, lingering myths can hold you back from embracing this transformative approach. In this blog, we’ll dispel the popular myths and shed light on the truths related to outsourced IT.

Debunking common outsourced IT myths

Without further ado, let’s debunk the myths so you can get the most out of outsourced IT:

Myth #1: It only focuses on technical issues.

Contrary to popular belief, outsourced IT encompasses much more than just technical support. It goes beyond resolving everyday glitches and delves into critical areas that drive business success.

Leading IT service providers offer comprehensive and advanced solutions, including robust cybersecurity measures, reliable backup and recovery systems, and efficient cloud computing services.
By partnering with a trusted IT service provider, you gain a strategic ally who aligns technology with your unique needs, boosts productivity and offers proactive support.

Myth #2: It’s only for large enterprise companies.

The truth is that businesses of all sizes and across industries can benefit immensely from outsourcing their IT needs. Even smaller organizations, often constrained by limited resources, can gain a lot.
By partnering with a committed IT service provider capable of handling diverse technological demands, you can tap into their resource pool rather than struggling to build and maintain an in-house IT team. This allows you to gain an edge over the competition.

Myth #3: It’s too expensive for my budget and resources.

Cost considerations often fuel doubts about outsourced IT. However, when carefully evaluated, outsourcing proves to be a cost-effective solution.

Investing in an internal IT department entails substantial expenses, ranging from recruitment and training to salaries and benefits. On top of that, the ever-evolving technology landscape demands constant investments in infrastructure upgrades and software licenses.

Outsourcing IT services provides access to specialized expertise and eliminates the financial burden of maintaining an internal team. With economies of scale at play, you can access cutting-edge infrastructure and security measures at a fraction of the cost.

Myth #4: It leads to a loss of control over IT operations.

A common fear associated with outsourced IT is the perceived loss of control. However, the reality couldn’t be further from the truth.

By partnering with the right IT service provider, you gain enhanced visibility into your IT operations, leading to better decision-making and outcomes. Detailed reports, analytics and performance metrics offer valuable insights that empower you to align your IT strategies with your objectives. Moreover, a collaborative relationship with the IT provider fosters transparency, open communication and meaningful decision-making.

Partner for success

Ready to revolutionize your business with the remarkable benefits of outsourcing your IT operations? Look no further! Get in touch with us today and embark on a transformative journey toward streamlined efficiency and accelerated growth.

We know managing your IT infrastructure can be complex and time-consuming, diverting your attention away from your core business objectives. That’s where our expertise comes into play — armed with extensive experience and cutting-edge solutions to seamlessly handle all your IT needs.

We’ve created a comprehensive infographic that highlights the undeniable advantages of outsourced IT. Learn how it can transform your business and propel you ahead of the competition. Click here to explore the power of outsourcing.