Your Trusted San Jose IT Heroes: Tried, Tested & True TECHsperts!

When your San Jose business faces IT challenges, data breaches, or ransomware attacks, you need more than just another tech company - you need Tru Technical Partners, your highly-qualified IT department without the high cost. We've been keeping businesses safe, secure, and running smoothly since 1993.

Schedule An Exploratory 15 Minute Call

Need emergency IT support in San Jose right now?

Call (408) 559-2800 for immediate assistance - our cyber-savvy tech superheroes are standing by 24/7/365!

Why Choose Tru Technical

Immediate Emergency Response

  • 24/7/365 emergency IT support for critical incidents
  • Average response time: Under 15 minutes for emergencies
  • Ransomware recovery and data breach response
  • Network outage restoration

Comprehensive Cybersecurity Protection

  • Managed security operations center (SOC) monitoring
  • Advanced threat detection and response
  • HIPAA, PCI, and regulatory compliance services
  • Security awareness training for your team

Complete Managed IT Services

  • Proactive network monitoring and maintenance
  • Server management and cloud migration
  • Microsoft 365 and Google Workspace support
  • Predictable flat-rate pricing

Service Areas

We proudly serve businesses throughout the San Jose region, including:

  • Downtown San Jose
  • North San Jose
  • East San Jose
  • South San Jose
  • West San Jose
  • Almaden Valley

If an on-site visit is required, we will schedule one accordingly.

Emergency IT Support: When Every Minute Counts

What Constitutes an IT Emergency?

  • Ransomware or malware infections
  • Data breach or suspected compromise
  • Complete network or server failure
  • Critical system outages affecting operations
  • Lost access to essential business applications

Our Emergency Response Process

1. Immediate Assessment (0-15 minutes)

  • Initial remote diagnostics
  • Threat containment measures
  • Impact evaluation

2. Rapid Response (15-60 minutes)

  • Deploy specialized recovery tools
  • Coordinate with your team
  • Implement temporary workarounds

3. Full Recovery (Timeline varies)

  • Complete system restoration
  • Security hardening
  • Documentation and reporting

Emergency Hotline: (408) 559-2800

Pricing Packages

Essential IT Support Package

Starting at $149/user/month

  • 24/7 network monitoring
  • Helpdesk support during business hours
  • Basic cybersecurity protection
  • Monthly security reports

Complete Managed IT Package

Starting at $199/user/month

  • Everything in Essential, plus:
  • 24/7 emergency support
  • Advanced threat protection
  • Compliance management
  • Unlimited remote support

Enterprise Cybersecurity Package

Custom pricing based on requirements

  • Dedicated security operations center
  • Incident response services
  • Penetration testing
  • Regulatory compliance consulting

All packages include our 99.9% uptime guarantee and predictable monthly pricing.

Get Your FREE San Jose IT Assessment Today!

Ready to transform your IT from a cost center into a competitive advantage? Our IT experts will conduct a comprehensive assessment of your current technology infrastructure at no cost.

What’s Included in Your Free Assessment:

  • Network security vulnerability scan
  • Current IT infrastructure evaluation
  • Cybersecurity risk assessment
  • Compliance gap analysis
  • Customized improvement recommendations
  • ROI projections for managed services
Schedule An Exploratory 15 Minute Call

FAQs

Our San Jose emergency response team provides initial contact within 15 minutes for critical incidents. We maintain 24/7/365 coverage with experienced technicians who understand the urgency of business operations.

Yes! While most issues can be resolved remotely, we schedule on-site visits when required. If an on-site visit is required, we will schedule one accordingly, typically within 2-4 hours for non-emergency situations.

We specialize in HIPAA (healthcare), PCI DSS (payment processing), SOC 2 (technology companies), and California privacy laws including CCPA/CPRA. Our compliance experts help Alameda businesses meet regulatory requirements efficiently.

Pricing varies based on company size and needs, typically ranging from $149-$399 per user per month. We provide transparent, predictable pricing with no surprise fees. Contact us for a customized quote based on your specific requirements.

Tru Technical Partners – Your highly-qualified IT department, without the high cost. Putting high-level tech solutions within reach of Alameda businesses since 1993.

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