Your On-Call IT Department, Without the Excuses (or the Price Tag)
Remote First. Onsite When It Matters.
Pick what you need. Skip what you don't.
Get tailored enterprise-grade protection and support that actually suits your needs and fits your budget, provided by Silicon Valley TECHsperts who actually show up when you call.
"If we can't fix it through the screen, we'll fix it at the scene!"
Emergency? We come to You: 408.559.2800
LIMITED OFFER YEAR-END SPECIAL:
2 Months FREE Managed IT Services
30+ Years Protecting Silicon Valley & San Francisco Bay Area
250+ Bay Area Businesses Secured
Remote Support PLUS Onsite Heroes
99% Uptime Guaranteed
2,000+ Threats Detected
24/7-365 Monitoring, Response & Local Support (Yes, Real Humans)
The Unbeatable Year-End Deal
(That Includes Onsite Support)
YEAR-END SPECIAL: First 2 Months FREE With a Signed Annual Contract
Including Our Full I.T. Care Program (Remote + Onsite)
Here’s the complete deal:
- Sign by December 31st, 2025
- Get 2 full months of service FREE (value $8,000 - including onsite visits!)
- Complte IT Risk Assessment ($2,500 value)
- Complimentary cyber insurance review through our exclusive partnership ($1,500 value)
- No setup fees (usually $2,500+)
- No "remote-only" restrictions
- Lock in 2025 pricing for all of 2026
- Same-day onsite for emergencies
Why now? Your competitors are budgeting for better IT. Your clients expect bulletproof security. That hacker doesn’t care that you’re “Getting around to it.“
Translation: While others charge extra for onsite support (or don’t offer it at all), you get our complete hybrid support model from day one.
A Hands-on Managed Service Provider: We Make House Calls
If We Can’t Fix It Through the Screen, We’ll Fix It at the Scene!
Here’s what makes us different from the other “Managed Service Providers” (AKA: MSPs, in case you weren’t familiar) in Silicon Valley and the Bay Area:
90% Fixed Remotely: Our command center handles most issues without disrupting your day.
10% Need a Hero: When remote won’t cut it? We grab our gear and come to you. No excuses. No: “Sorry, we only work remotely.” Just results.
Real Examples:
- That server making weird noises? We’re there.
- Printer possessed by demons? On our way.
- Network cable mystery? We’ll trace every wire.
- New office setup? We’ll be your moving crew.
Other MSPs: “We’ll open another ticket…” Tru Technical: “We’ll be there in 30 minutes.”
Discover how our adaptable Tech Superhero Support ensures your business operates seamlessly.
What Sets Us Apart: Why We're Not Your Typical MSP
Lowest starting price in the Bay Area
No mandatory long-term contracts
On-site support included (others charge extra)
Setup fees tailored to your needs (not arbitrary minimums)
Not sure what the best Tech support in Silicon Valley and the Bay Area should look like? Get Our Advice On How to Choose the Right outsourced IT services (Based On Our 30+ Years of Experience)
- How do you know what makes an MSP just ‘good enough’ or really, really good?
- What level of service do businesses like yours truly need, to save you from cyber attacks and Tech headaches?
We want you to be able to make an informed decision, so we put together some TECHSpert insights to help you choose the best remote Tech and cybersecurity services.
It’s unpacked for you in The Silicon Valley Bay Area Business Owner’s Tech Wake-Up Call, our article about what to look for in a superior MSP, and broken down in our Guide to Choosing the Right IT Support: Essential Questions for Your MSP
What's Your IT Headache Today?
Choose Your Package (We'll Handle the Rest):
Core Defense Squad
Perfect for startups & SMEs needing proactive IT care without the drama
What’s Included:
- 24/7 Endpoint Monitoring: Spot server outages faster than a Palo Alto startup’s pivot!
- Patch Compliance & Automation: Let our bots handle updates while you sip Bay Area cold brew
- 8×5 Email & Ticketing Support: Got a tech emergency? We’re faster than 880 traffic at 3 PM
- Anti-virus & Anti-malware Protection: Keep those digital villains at bay
- Network & System Monitoring: We watch your tech so you can watch your profits grow
- Monthly Health Reports: Know exactly what we’re doing to keep you safe
Perfect For:
- Small businesses (1-25 employees) who need reliable IT without the full-time salary
- Startups focusing on growth, not IT headaches
- Professional services firms (law, accounting, real estate) needing HIPAA/compliance basics
“They fixed our server nightmare in hours, not days!”
– Campbell Practice Administrator
Enhanced Heroics
Level up with VOIP support and ransomware-busting tools
Everything in Core PLUS:
- Unlimited Remote End-User Support: Fix issues before your barista spells “latte”
- VOIP & Mobile Device Support: Keep your team connected from Cupertino to Campbell
- Dark Web Monitoring: We hunt down leaked data like cyber bloodhounds
- Advanced Email Spam Filtering: Block phishing attacks targeting Silicon Valley crypto firms
- File Storage & Sharing Management: Secure collaboration tools that actually work
- Backup & Recovery (priced per GB): Your data’s safer than gold in Fort Knox
- Cloud Services Administration: AWS, Azure, Google Cloud – we speak fluent cloud
Perfect For:
- Growing businesses (25-100 employees) scaling fast in the Bay Area
- Tech companies needing sophisticated infrastructure support
- Remote-first companies requiring bulletproof connectivity and security
- E-commerce businesses handling sensitive customer data
“Best decision we made was getting real IT experts on our side.”
Mountain View Operations Manager
Elite Cyber Guardians
Silicon Valley’s answer to zero-day attacks & DoD-level audits
Everything in Enhanced PLUS:
- SOC/SIEM 24/7 Vigilance: Round-the-clock eyes on your network—no bathroom breaks!
- NIST SP 800-171 & CMMC Level 3: Ace audits like a Stanford grad
- Cybersecurity Awareness Training: Weekly micro-training to keep your team sharp
- Business Continuity & Disaster Recovery: Fail-over services for zero downtime
- Compliance & Risk Management: We handle SOX, HIPAA, GDPR, CCPA – you name it
- Strategic IT Consulting: Quarterly business reviews and technology roadmapping
- Website Security Monitoring: Keep your digital storefront Fort Knox-secure
- Scheduled On-site Support: Senior engineer walkthroughs and infrastructure health checks
Perfect For:
- Healthcare practices needing HIPAA-bulletproof systems
- Legal firms handling sensitive client data
- Financial services requiring SOX compliance
- DoD contractors meeting CMMC requirements
- Growing enterprises (100+ employees) with complex IT needs
“They helped our startup smash a CMMC audit in 90 days!”
– Sarah, Palo Alto Tech Founder
We’re Different (Truly)
Why Silicon Valley Bay Area Businesses Choose Us Local Heroes (Over Them Big Corporates)
| What You Get | Big Box MSPs | Tru Technical Partners |
|---|---|---|
| Actually show up on-site | ❌ Remote only | ✅ We’re neighbors |
| Know how to navigate U.S. & California compliance mazes | ❌ Generic solutions | ✅ 30+ years local expertise |
| Answer the phone at 2.00 AM | ❌ Offshore call centers | ✅ Local team, always |
| Understand your industry | ❌ One-size-fits-all | ✅ We speak lawyer/doctor/startup etc. |
| Care about your business | ❌ You’re ticket #4,892 | ✅ You’re family |
Remote-Only MSP vs. Tru Technical Partners’ Hybrid Secret Sauce
| The Situation | Remote-Only MSPs | Tru Technical Partners (Remote + Onsite) |
|---|---|---|
| Server making grinding noise | "Can you describe the sound?" | "We’re on our way." ✅ |
| Network cable unplugged somewhere | "Check all 47 cables yourself." | "Found it. Fixed it." ✅ |
| Office move next week | "Good luck!" | "What time should we arrive?" ✅ |
| Ransomware spreading NOW | "Don’t touch anything!" | "Unplugging infected machines now." ✅ |
| New employee setup | "Here’s a 47-step guide." | "Done. Next?" ✅ |
| Printer jam from hell | "Did you try turning it off?" | "Fixed. Also cleaned it." ✅ |
Built for Silicon Valley, Trusted Globally
Why Bay Area Businesses Choose Tru Technical:
Transparent Pricing - No Hidden Fees
Unlike our competitors who sneak in charges for on-site visits, after-hours support, or “emergency” fees, our pricing is honest and straightforward. What you see is what you pay.
Local Rapid Response Team
We’re not some faceless corporation. We’re your neighbors in San Jose, providing onsite support throughout Santa Clara County and beyond.
Free Cybersecurity Risk Assessment ($2,500 value!)
Every new client gets a comprehensive security audit to identify vulnerabilities before they become breaches.
Award-Winning Track Record
30+ years serving the Bay Area
99% uptime guarantee
24/7 live support (not chatbots!)
Zero ransomware successful attacks on our watch
Questions? We Thought You'd Never Ask!
Wrong. We’ve migrated hundreds of Silicon Valley and San Francisco Bay Area businesses with zero downtime. Our migration team handles everything (remotely AND onsite) while you handle your business.
Nope. It’s built into our flat monthly rate. If we can’t fix it remotely, we come to you. No surprise invoices, no “Service call fees,” no nonsense.
Emergency? Usually within 2 hours anywhere in the Bay Area. Scheduled visits? Same or next business day. Try getting that from an offshore call center.
If you have even one computer with client data, you’re exactly the right size for a data breach. We protect 5-person firms and 500-person companies. And yes, we’ll come to your 5-person office.
When did “fine” become good enough for your business? Does “fine” show up when your server crashes? Get our free comparison assessment and see what you’re missing.
We’re your IT moving crew. While RemoteOnlyMSP sends you a “Good luck!” email, we’re labeling cables and carrying servers.
Having an IT Emergency?
Don't wait. We'll try remote first. If that fails? We're already grabbing our keys.
Call Now: 408.559.2800
Real humans answer 24/7 - Onsite response available
Ready to Upgrade? Tired of "Remote-Only" Excuses?
See why 250+ Silicon Valley and Bay Area businesses trust us and get IT Support that shows up
Remote efficiency + onsite reliability: no pushy sales, just honest pricing (and actual humans)
Trusted by Hundreds of California Companies
First MSP I've had that knows what the inside of our server room looks like.CFO, Tech Startup
Finally, IT Support that speaks human!Startup Founder
If we can't fix it through the screen, we'll fix it at the scene—they actually mean it!Medical Practice Owner
They prevented a ransomware attack that would have cost us $2M.Healthcare Provider
Switched from our previous Tech support provider and cut our IT costs by 40% while getting better service.Law Firm Partner
Other IT companies told us they could only help remotely. Tru Technical actually showed up when we needed them most!Law Firm Managing Partner
If we had stayed with our old IT provider, we would've lost everything.Owner, Healthcare Provider
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