IT for Financial Services | Tru Technical Partners

An Exam Request Is Not a Help Desk Ticket

A financial services firm holds account numbers, balances, and personal data that regulators and attackers both pay very close attention to, which raises the stakes on every IT decision. Generic IT support treats a data request from an examiner the same as a routine help desk ticket, when one of those actually determines whether your firm passes its review. We help maintain secure, compliant technology environments that protect sensitive financial information and support regulatory requirements. With proactive monitoring and responsive support, your systems stay protected while your team focuses on serving clients with confidence.

What Our Financial IT Services Do For You

Protects client account data from unauthorized access and exposure.
Keeps portfolio and custodian systems running through market hours.
Supports secure remote access for advisors working outside the office.
Backs up client records so a system failure never means lost data.
Helps your firm stay ready for a regulatory exam at any time.
Monitors for the social engineering attempts that target advisors directly.
Documents your security practices in language examiners actually expect.

"With company after company in the Bay Area and beyond getting hacked, we just didn't think we could afford to have our client's data at risk. Tru Technical Partners makes sure we are not the next Mossack Fonseca."

F. GARTNER

Attorney at Law

"We recently had a server crash that wiped out half our data. The more recent half. Fortunately for us Tru Technical Partners had our data backed up, off-site and had us restored and back in business in just a couple for hours."

C. WIGGENS

CPA

"TruTech has always been very responsive to our IT needs. We are grateful for their work ethic and professionalism over the years"

R. GENERALI

Controller, Non-Profit

How We Support Your Firm's Compliance

A financial firm can't afford a system outage during market hours or a gap an examiner catches before you do. Here's how we actually support a firm's daily operations and its ongoing obligations:

Protecting Client Data

We secure the account data and personal information your clients trust you with every day, so that trust stays intact and your regulatory obligations stay genuinely met at all times.

Keeping Systems Available

We keep your portfolio and custodian systems running through market hours every single day, so a technical issue never quietly turns into a missed trade or a frustrated client phone call.

Enabling Secure Access

We support advisors working from home or meeting clients offsite every single day, giving them secure access to systems without opening your firm up to unnecessary exposure or risk.

Staying Exam Ready

We document your security practices continuously and thoroughly every day, so a regulatory request for evidence doesn't turn into a scramble through old files and half-remembered policies later.

Cybersecurity

Stopping the Fraud Attempts Advisors Actually See

Financial advisors are a direct target for social engineering, wire fraud attempts, and phishing designed specifically to look like a client or a colleague. We protect your email, your network, and every device your advisors use to touch client accounts, filtering the attempts before they ever reach someone's inbox. That protection is built around the specific scams your firm actually faces, not a generic list.

Protecting a financial firm means protecting against the specific scams built to exploit exactly how advisors actually work day to day. Here's what that protection genuinely includes for your team, ongoing:

Filters phishing and wire fraud attempts targeting your advisors directly every day.
Protects every device advisors use to access client account systems remotely.
Monitors continuously for unauthorized access attempts to client account systems.

Regulation Compliance

Ready Well Before the Examiner Ever Asks

Regulatory examiners expect documented evidence of your security practices, not just a verbal assurance that everything is handled properly. We help your firm build and maintain the policies, documentation, and technical safeguards examiners actually look for, translated into language your team can genuinely follow. That readiness turns an exam from a stressful surprise into a routine confirmation of work already done.

Exam readiness only works if it happens continuously, not the week before an examiner actually calls your office. Here's what we help your firm put in place, on an ongoing basis:

Builds documentation supporting your written information security policy thoroughly.
Tracks regulatory requirements as they change so nothing catches your firm off guard.
Prepares evidence examiners actually request well before an exam ever begins.

Managed IT Services

Keeping Market Hours From Becoming Downtime

A system outage during market hours costs your firm more than lost productivity, it can mean a missed trade or a client who loses confidence in your firm entirely and quietly moves on. We monitor, patch, and support your systems continuously, so problems get caught and resolved before they interrupt a trading day. That reliability is what keeps your firm's actual operations moving without interruption.

A financial firm's technology needs to work quietly and reliably, especially during the hours that actually matter most to your clients. Here's what that ongoing support genuinely includes for your team:

Monitors your systems continuously so problems get caught before market hours are ever affected.
Provides help desk support that understands financial software, not just generic office tools alone.
Manages onboarding and offboarding securely as your firm's staffing actually continues to change.

Why Financial Firms Rely On Us

Most IT companies treat a brokerage the same as a bakery, without any real sense of what's actually at stake for either one. Here's what actually makes working with us different for a financial firm.

We Know the Stakes

We understand that a security gap at a financial firm isn't just an IT problem, it's potentially a serious regulatory finding, and we build your protection with that reality genuinely in mind at all times.

36 Years of Bay Area Trust

This company has served Bay Area businesses, including firms with real regulatory scrutiny just like yours, since 1990, and that long experience genuinely shapes how we support your firm today and every single day.

Local, Any Hour

You reach a Bay Area technician who actually answers, whatever hour a real client issue or an exam deadline happens to hit, not a distant queue somewhere far away and impersonal.

Family, Not an Account

A lot of IT companies know your firm only as an account number renewing every single year without any exception. Here, you're a firm our team actually recognizes and genuinely remembers between conversations.

FAQs About Our IT Services for Financial Firms

How do you actually help our firm prepare for a regulatory exam?

We maintain ongoing documentation of your security practices, so when an exam happens, you're presenting evidence of continuous work instead of a last-minute scramble.

Can advisors working remotely access client systems as securely as the office?

Yes, we set up secure remote access so advisors working from home or a client meeting aren't sacrificing security for convenience or speed.

What happens to client records if a device is lost or stolen?

Your client records stay backed up separately from any individual device, so a lost or stolen laptop doesn't mean lost data or an exposed account.

Do you work with the portfolio and custodian platforms we already use?

Yes, we support the portfolio management and custodian platforms most financial firms already rely on, rather than asking you to switch systems.

Tired of Being Let Down By Your IT Services Team?

Give us a call at (408) 547-4188 or complete the form below. A technician follows up directly, not a generic ticket confirmation that sits unanswered for days.

What Happens Next?

Fill in our quick form
We'll schedule an introductory phone call
We'll take the time to listen and plan the next steps

IT for Financial Services Firms