Tested backups and fast restores from a Pro team serving Bay Area businesses since 1982
Every business in San Jose runs on data it simply cannot lose: client files, financial records, project drawings, patient charts. Yet most owners only discover whether their backups work on the day something breaks. Our data backup and recovery service removes that gamble. As your IT provider, we build automated backups around how quickly each system needs to come back, store copies safely offsite, and prove every plan with real test restores. When a server fails or ransomware strikes, your team gets its work back, and your clients keep getting served.
Automated backups for servers, laptops, and desktops.
Cloud email and file backup beyond provider retention limits.
Offsite copies stored in Microsoft Azure or AWS.
Ransomware-resistant copies isolated from your network.
Recovery time and recovery point targets for each system.
Test restores on a schedule, with results you can share.
Disaster recovery runbooks for outages and emergencies.
Rapid restore support under a 15-minute response guarantee.
"With company after company in the Bay Area and beyond getting hacked, we just didn't think we could afford to have our client's data at risk. Tru Technical Partners makes sure we are not the next Mossack Fonseca."
"We recently had a server crash that wiped out half our data. The more recent half. Fortunately for us Tru Technical Partners had our data backed up, off-site and had us restored and back in business in just a couple of hours."
"TruTech has always been very responsive to our IT needs. We are grateful for their work ethic and professionalism over the years"
Most backup services stop once the software is installed. Our data backup and recovery work keeps going, with four commitments that give businesses in San Jose real confidence in their recovery.
We run test restores on a set schedule and send you the results, including how long each restore took. You get evidence your data backup and recovery works, ready for insurers, auditors, and clients who ask.
Together we set two targets for every system: the most recent work you could stand to redo, and the longest outage your team could tolerate. Those two numbers shape every backup schedule we build.
Ransomware crews hitting companies in San Jose now target backups first. We keep protected copies separated from everyday accounts and follow CISA's ransomware guidance, so a clean restore point stays within reach.
When something goes wrong, you are not left following a vendor's help article alone. Our engineers handle every data backup and recovery request for you, from a single deleted file to a full server rebuild.
Data loss here is not only about hardware failures and hackers. The USGS estimates a 72 percent chance of a magnitude 6.7 or larger earthquake in the Bay Area before 2043, PG&E Public Safety Power Shutoffs can cut power on short notice, and summer heat waves push aging servers past their limits. Our data backup and recovery plans account for all three, with copies stored away from your building, battery-protected shutdowns, and restore steps written for the day your office is unreachable.
Most businesses that come to us already have backups. What they lack is confidence that those backups will work. We built our approach around closing that gap, and the numbers show it: 99% uptime, a 93% client retention rate, and more than 1,600 endpoints under our care. As a Veeam Pro Partner and Microsoft Silver Partner, we design recovery on proven platforms, then test it until the results speak for themselves. Every engagement starts with a review of what you have and what you cannot afford to lose.
Veeam Pro Partner Expertise
Backup systems designed and managed on a widely used enterprise recovery platform.
Protecting Bay Area Businesses Since 1982
Over 40 years of getting San Jose and Bay Area companies back on their feet after the unexpected.
15-Minute Restore Response
Restore requests get fast attention because every hour without your files costs money.
Industry-Aware Retention
Retention plans shaped by healthcare, legal, financial, and defense requirements.
Data backup and recovery is only as good as the situations it has been tested against. For businesses in San Jose, these are the incidents we plan and rehearse for most often:
An employee deletes or overwrites a shared folder.
Ransomware encrypts files across a server or network drive.
A server or storage drive fails without warning.
A laptop is lost or stolen from a car or coffee shop.
A cloud email or file account is compromised or wiped.
A fire, flood, earthquake, or power event makes the office unusable.
Each one calls for a different restore method, from a single file to a full rebuild, and our data backup and recovery plans map the right response to each before it happens.
For a business in San Jose, downtime costs far more than the repair bill. Staff sit idle, deadlines slip, and clients start wondering whether their information is safe with you. Well-designed data backup and recovery shortens every one of those losses. Planned retention keeps storage spending in check, tested restores prevent expensive emergency recovery attempts, and one monthly plan replaces scattered backup subscriptions. For businesses in San Jose, the result is predictable protection at a cost you can plan around.
Regulated firms need backups that satisfy more than IT. Healthcare practices must protect patient records under the HIPAA Security Rule, which calls for a data backup plan and contingency planning. Financial firms face exam questions about recovery, law offices must safeguard privileged files, and defense contractors meet CMMC expectations passed down from primes. We document what is backed up, where it is stored, how long it is kept, and how it is encrypted, so your data backup and recovery holds up when an auditor or client asks for proof.
Most owners are not sure when their last successful restore happened. We can tell you, and show you what to fix. As your local IT company, we start with a backup review that checks coverage, tests a real restore, and outlines clear next steps.
Since 1982, our MSP team has handled data backup and recovery for organizations throughout San Jose. For many clients, it's one part of a complete managed IT plan that also covers monitoring, security updates, and everyday IT support. Contact us to book your backup review, or reach an engineer directly at (408) 547-4188.
The 3-2-1 rule means keeping three copies of your data on two different types of storage, with one copy offsite. Our data backup and recovery plans follow this rule and add ransomware-resistant protection to the offsite copy.
Backup keeps copies of your files. Disaster recovery is the plan for getting servers and systems running again after a major event. You need both, because a backup without a recovery plan can still leave your team offline for days.
Review it at least once a year and after any major change, such as new systems, an office move, or staff turnover. We revisit plans after every restore test, so they stay accurate.
A single file can often be restored quickly, while a full server takes longer depending on its size and where the copy is stored. Because recovery targets are agreed ahead of time, everyone knows what to expect, and our 15-minute response guarantee gets an engineer working on it quickly.
No. Sync services copy changes, including deletions and encrypted files, to every connected device. A true backup keeps separate point-in-time copies you can restore from, which is why our data backup and recovery service protects cloud files independently.